Overview: Each Chamber has its own code that needs to be submitted with the message to ensure your certificate makes it to the right place. You’ll need to advise which chamber each cert should go to (although usually it’s all certs to a major, like Auckland, or non-preferential certs to your local, like Hawkes Bay, and preferential to the closest major, like Auckland). Customer Actions: Two methods to find the Chambers in use: From general Read More …

Overview: Prodoc has some certificates that exist already but to ensure that we’re applying the right version of the certificates that you require, we recommend forwarding through a copy of the certificates you need (filled is better but not required). Customer Actions: Filter through the Certificates of Origin and any other certificates you need verified by the Chamber and forward us a list and copies of what you need. Required Files: None Outcome: You have Read More …

Overview: As mentioned in the IT Action for the Vendor Central Email Address, eCertify is extremely stubborn around email addresses and each organisation must have registered approved email addresses that can’t be used anywhere else or changed. The rules around it are almost ridiculous to the point where one user has three different email addresses, and three different accounts that are almost the same for the three companies they process docs for from the one Read More …

Overview: eCertify can only receive EDI submissions from one source. Often, customers moving to Prodoc are using ChamberDocs via eCertify for their certificates of origin which makes it a relatively smooth transfer but also a relatively hard cutover. Thus if you’re already submitting to eCertify, when going live on Prodoc you’ll need to burn a bridge or two as you’ll need to switch sources back and forth with regularity to submit from multiple locations. Deciding Read More …

Overview: eCertify works by emailing a PDF of the required document, a control file in XML format and sometimes a data XML file to ecertdirect@ecertify.com which are then forwarded to the Chamber for stamping, and returned in the form of an XML and PDF. They have an odd system that is extremely stubborn around email addresses, to the point where if your company switches domains you literally have to register brand new eCertify accounts because Read More …

Overview: Certificates of Origin must be certified and stamped by an independent verification authority (IVA) such as the Chamber of Commerce or Independent Verification Services (IVS). Whilst a superior service, IVS isn’t available for EDI submissions from Prodoc although this is planned for the future. This means that EDI submissions for certificates from Prodoc go to the Chamber of Commerce via the eCertify service. Actually registering for eCertify is out of our scope. We’ve never Read More …