Occasionally, a Shipping Company (such as Cosco at the end of December 2016) may update its details and require the change show on all documents being passed through.
An easy fix but if it’s not done you will usually either get a rejection from INTTRA or snarky emails reminding you of the change.
To update a Shipping Company:
- Open Edit > Shipping Companies
- Double click the relevant entry and alter the required details.
- Then press Ok
Any INTTRA messages sent will then pull this new information.